Mercure Exeter Southgate Hotel, Exeter
About the Hotel
Mercure Exeter Southgate Hotel offers contemporary accommodations in a 4-star setting with a focus on comfort and accessibility. This Exeter hotel features a health and fitness center,
Rooms & Amenities
The hotel provides 156 bedrooms with options including classic, privilege, suites, and accessible rooms. Each room includes free WiFi, air conditioning, and a
Dining & Social Areas
Dining at the hotel is centered around a large restaurant offering
Leisure & Business Facilities
Leisure facilities include a gym and a spa with a sauna and
Location & Accessibility
Mercure Exeter Southgate Hotel is a short walk from various attractions, including the
Choose your room type
Price and Room Availability
Getting around
Comprehensive guide to transport options for seamless travel
Facilities
General
- No smoking on site
- Wi-Fi
- Paid parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Security
- Luggage storage
- Locker room
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Yoga class
- Sports trainer
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Room service
- Housekeeping
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Spa & Leisure
- Indoor swimming pool
- Sun loungers
- Spa lounge
- Sauna
- Jacuzzi
Room features
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
I attended my son's wedding at this hotel, and it was an excellent experience overall. The staff went above and beyond to ensure everything went smoothly, and the food was superb. However, I had some issues with cleanliness in our family room, which could definitely use some attention. The location is quite convenient for exploring the city center, and the amenities like the gym and pool are nice extras.
I had a mixed experience at the hotel, with a promising location and some comfortable amenities. The room was satisfactory, but it fell short in terms of cleanliness and basic necessities. Dining was chaotic with understaffing, which really impacted our breakfast experience. Overall, while the staff were friendly and did their best, improvements are definitely needed, especially during peak times like Christmas.
My stay at the hotel was quite disappointing. We initially booked a suite, yet were given a regular room without any prior notice, which felt misleading. The cleanliness was also lacking with several rooms being dirty, although the bed was comfortable. Overall, the dining experience was expensive and not worth the price, and the service from some staff left much to be desired, especially when I was accused of not paying for breakfast.
The hotel is centrally located in Exeter, making it easy to explore the city. While my room was well-appointed, I was disappointed with the inconsistent dining experience and some service aspects. The amenities like the pool and gym were nice additions, but the dining service left a lot to be desired, especially during breakfast. Overall, I felt the value for money could have been better considering the issues I encountered.
My stay had its ups and downs. The staff were amazing and really made the experience more pleasant, but the dining options were very disappointing, especially for breakfast. The location was quite central, making it easy to explore the area, yet the inconsistency in room quality was a letdown. Overall, the hotel has potential but needs improvement in certain areas.
