What are the check-in and check-out times at Mercure Exeter Southgate Hotel?
Check-in is at 15:00 and check-out is by 11:00.
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Mercure Exeter Southgate Hotel, Exeter
54US$
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Key details
About the Hotel
Southernhay East,
Exeter,
United Kingdom,
EX1 1QF,
Devon
- In the heart of Exeter
Very good
7.8
8.1
3.1
Loved by guests
"Spa facilities"
"The bathroom was glorious and sleek, with great lighting and a selection of mirrors."
"Hotel in great position for shopping, cathedral and the quay."
Mercure Exeter Southgate Hotel, a contemporary 4-star hotel, features
Rooms & Amenities
Rooms at Mercure Exeter Southgate Hotel offer captivating
Dining Options
The hotel's
Leisure & Business
Guests can enjoy the hotel's health and fitness center, complete with a gym,
Location & Transportation
Mercure Exeter Southgate Hotel is ideally situated
“The hotel's neo-Georgian architecture makes a strong impression in Exeter's heart. Its family-friendly focus and efficient business facilities are notable strengths. I especially value the secluded terrace lounge bar, an unexpected find in such a central location.”
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Classic Room
2 persons
14 m²
2 Single beds
Shower
Bathtub
room details
Accessible Classic Room One Double or Two single Beds
2 persons
18 m²
1 Double bed
Shower
Heating
room details
Accessible Privilege Room
2 persons
18 m²
1 Double bed
Shower
Coffee machine
room details
Standard Twin Room
2 persons
14 m²
2 Single beds
Shower
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Security
- Luggage storage
- Locker room
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Yoga class
- Sports trainer
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Room service
- Housekeeping
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Spa & Leisure
- Indoor swimming pool
- Spa lounge
- Sauna
- Jacuzzi
Room features
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
The Mercure Exeter Southgate Hotel offers delightful dining experiences at The Gate House, showcasing a blend of British and European cuisines. With family-friendly vibes and a cozy atmosphere, guests can indulge in a variety of options prepared to accommodate various dietary needs.
Location
Southernhay East,
Exeter,
United Kingdom,
EX1 1QF,
Devon
Map view
Southernhay East,
Exeter,
United Kingdom,
EX1 1QF,
Devon
City landmarks
Museum
Royal Albert Memorial Museum
720 m
Landmark
Exeter Quay
1.6
km
Park
Northernhay Gardens
700 m
Castle
Rougemont Castle
700 m
Landmark
Underground Passages
600 m
Landmark
St Nicholas Priory
660 m
Landmark
Queen Street
880 m
Landmark
Miles' Clocktower
860 m
Art object
Redvers Buller
1.0
km
Bridge
The Iron Bridge
660 m
Church
Riverside Church
910 m
Nearby
Church
Exeter Cathedral
470 m
17 Catherine St
St Catherine's Chapel and Almshouses
380 m
Exeter - Catacombs and Lower Cemetery
230 m
Phoenix Blitz Memorial
Blitz Fountain and the Phoenix Blitz Memorial
230 m
Cathedral Yard Exeter Cathedral
Statue of Richard Hooker
330 m
Frog Street In a park off Frog Street
The Medieval Exe Bridge
530 m
Church
St Stephen's Church
420 m
Princesshay
Blue Boy Statue
440 m
Event hall
Exeter Guildhall
390 m
Exeter High Street
Exeter Riddle Sculpture
450 m
Church
St Pancras Church
460 m
251 High Street
Year of the Pedestrian Statue
570 m
National Trust's Killerton Estate
Clyston Mill
230 m
Near Killerton House
Budlake Old Post Office
230 m
Church
St Martin's Church
330 m
Shopping Area
Princesshay
460 m
Edmund Street
The House That Moved
440 m
Event hall
Tucker's Hall. The Guild of Weavers
460 m
Cathedral Yard
Exeter Cathedral Christmas Market
420 m
Restaurants
Opa Taverna
210 m
36-37 South Street
Cosy Club Exeter
170 m
1 Southernhay East
White Hart
210 m
66 South Street White Hart Hotel
Sparkles
230 m
10-12 Palace Gate
The Fusion Buffet
270 m
10 Palace Gate
Real India
260 m
28 South Street
On The Waterfront
410 m
4-9 Southern Warehouse
Cote Brasserie
500 m
19-21 Cathedral Yard
Pasha
310 m
80 South Street
Kaspa's Desserts
280 m
1 Market Street
Tang Shian
300 m
77-78 South Street
Explore Exeter
Local Highlights Near Mercure Exeter Southgate Hotel
Exeter Cathedral
6 minutes' walk
Gothic architecture and stunning stained glass make this historic cathedral a cultural treasure, with guided tours available.
Royal Albert Memorial Museum
9 minutes' walk
Home to diverse collections, this museum hosts free admission and engaging exhibits, ideal for history and art enthusiasts.
Rougemont Castle
9 minutes' walk
Imposing historical castle with beautiful grounds, perfect for a leisurely stroll; discover its fascinating history and architecture.
Underground Passages
8 minutes' walk
Unique medieval tunnels beneath Exeter; guided tours provide insight into history, appealing to both culture buffs and curious explorers.
Opa Taverna
3 minutes' walk
Charming Greek eatery with a lively vibe, known for its mezze and grilled dishes; vegetarian options are available.
Cosy Club Exeter
2 minutes' walk
Eclectic decor and relaxed atmosphere; serves comfort food with quirky twists, perfect for casual dining with a touch of flair.
White Hart
3 minutes' walk
Traditional pub offering local ales and hearty meals; known for its welcoming ambiance and classic pub dishes.
The Iron Bridge
10 minutes' walk
Historic bridge with vibrant views; often a host for local events and gatherings, offering a lively atmosphere.
Riverside Church
11 minutes' walk
A family-friendly venue featuring community events and performances, ideal for cultural experiences in a welcoming setting.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
70%
loved their spa retreat and can’t wait to return.
7.0/10
Very good
Rooms
5.8
Location
8.4
Service
6.2
Dining
5.0
Grace
United Kingdom,
February
2025
7.6/10
I attended my son's wedding at this hotel, and it was an excellent experience overall. The staff went above and beyond to ensure everything went smoothly, and the food was superb. However, I had some issues with cleanliness in our family room, which could definitely use some attention. The location is quite convenient for exploring the city center, and the amenities like the gym and pool are nice extras.
Rooms
7.0
While the rooms were generally clean and comfortable, I noticed some marks on the bedding and carpets that should be addressed. The amenities like irons and fridges were practical, but we had some issues with electrical outlets.
Service
8.0
The service during the wedding event was fantastic, and the staff was very helpful. However, when handling our room issues after check-in, the response wasn't as efficient as I hoped.
Location
9.0
The hotel's location is convenient for city center access, making it easy to get around and explore nearby attractions.
Dining
6.0
The dining experience was decent, with a good selection at breakfast, but the service was slower than expected-especially during busy times.
Facilities
8.0
The gym and swimming pool were well maintained and added to the overall relaxing experience, though not all amenities were easy to access initially.
Richard
United Kingdom,
February
2025
6.8/10
I had a mixed experience at the hotel, with a promising location and some comfortable amenities. The room was satisfactory, but it fell short in terms of cleanliness and basic necessities. Dining was chaotic with understaffing, which really impacted our breakfast experience. Overall, while the staff were friendly and did their best, improvements are definitely needed, especially during peak times like Christmas.
Rooms
5.0
The room was decent but had noticeable cleanliness issues with scuffed walls and torn net curtains. It had the necessary amenities but lacked attention to detail.
Service
6.0
Service was inconsistent, especially in the bar and dining areas. Staff were friendly, but there were delays and some confusion during peak hours.
Location
9.0
The hotel's location is excellent for accessing the city, making it a great base for shopping and sightseeing.
Dining
5.0
The dining experience was unfortunately chaotic, with long waits for food and insufficient staff to manage the breakfast crowd effectively.
Facilities
7.0
The leisure facilities were good but not outstanding. The pool area was nice, though I wouldn't call it luxurious.
Claire
United Kingdom,
January
2025
7.0/10
My stay at the hotel was quite disappointing. We initially booked a suite, yet were given a regular room without any prior notice, which felt misleading. The cleanliness was also lacking with several rooms being dirty, although the bed was comfortable. Overall, the dining experience was expensive and not worth the price, and the service from some staff left much to be desired, especially when I was accused of not paying for breakfast.
Rooms
5.0
The room we received instead of the suite was just a regular room and not in very good condition, showing signs of wear and neglect. Despite that, the bed was comfortable enough for a good night's sleep.
Service
5.0
While some staff members were welcoming, I had a very negative experience with one who aggressively questioned my breakfast payment. The overall staff service felt inconsistent.
Location
7.0
The hotel is centrally located, making it relatively convenient for getting out and about.
Dining
5.0
Breakfast was very expensive for what it offered, more like a packed continental style with no real variety and left a bad taste afterwards given my unpleasant encounter with the staff.
Facilities
5.0
The facilities, including the dining area, did not meet expectations considering the pricing. Needed improvements in maintenance.
Avery
United Kingdom,
October
2024
7.0/10
The hotel is centrally located in Exeter, making it easy to explore the city. While my room was well-appointed, I was disappointed with the inconsistent dining experience and some service aspects. The amenities like the pool and gym were nice additions, but the dining service left a lot to be desired, especially during breakfast. Overall, I felt the value for money could have been better considering the issues I encountered.
Rooms
7.0
The room was pleasant and well-appointed but had some quirky aspects, like a bathroom sink that was almost blocked.
Service
5.0
The service in the restaurant was disappointing, which negatively impacted my overall experience.
Location
9.0
The location is very central and accessible, which is perfect for exploring all the nearby attractions.
Dining
6.0
The dining experience was average with some issues, particularly during breakfast where service was not as expected.
Facilities
8.0
The hotel has good facilities, including a pool and gym area, which I appreciated.
Elliot
United Kingdom,
September
2024
7.0/10
My stay had its ups and downs. The staff were amazing and really made the experience more pleasant, but the dining options were very disappointing, especially for breakfast. The location was quite central, making it easy to explore the area, yet the inconsistency in room quality was a letdown. Overall, the hotel has potential but needs improvement in certain areas.
Rooms
6.0
The room was clean, but quite dated compared to others I've seen, and you could hear everything from the neighboring room.
Service
9.0
The staff were welcoming and friendly, which really brightened my experience despite the issues I faced.
Location
8.0
Located conveniently close to the city center, making it easy to access nearby attractions.
Dining
5.0
The dining experience was disappointing, particularly breakfast, which was not well-stocked and lacked variety.
Facilities
7.0
Some facilities, like the pool, were unavailable during my stay, which was disappointing.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site at GBP 16 per day.
Internet
is available in for free.
Breakfast
The hotel offers a full breakfast at the price of GBP16.50 per person per day.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Dutch, Portuguese, Swedish, Hungarian, Romanian, Polish, Latvian
Year renovated:
2008
Number of rooms:
153
FAQs
About Mercure Exeter Southgate Hotel
How far is Mercure Exeter Southgate Hotel from Exeter International Airport?
The hotel is 5 km from Exeter International Airport, approximately a 15-minute drive.
What dining options are available at Mercure Exeter Southgate Hotel?
The hotel features an on-site restaurant offering contemporary British cuisine, a lounge bar, and traditional Devonshire afternoon tea.
What recreational facilities are available at Mercure Exeter Southgate Hotel?
The hotel includes a health and fitness centre, an indoor swimming pool, a sauna, and a whirlpool spa.
Is there parking available at Mercure Exeter Southgate Hotel?
Public parking is available on-site for 16 GBP per day, and reservation is not possible.
What room amenities can guests expect at Mercure Exeter Southgate Hotel?
Rooms are equipped with air conditioning, Freeview TV, tea and coffee-making facilities, and free Wi-Fi.
How far is Mercure Exeter Southgate Hotel from Exeter city centre?
The hotel is located just a 5-minute walk from the city centre.
What are some nearby attractions to Mercure Exeter Southgate Hotel?
Nearby attractions include Exeter Cathedral, Princesshay Shopping Area, and the Historic Quay.
Does Mercure Exeter Southgate Hotel provide business services?
Yes, the hotel has meeting facilities that can accommodate up to 120 people.
Are breakfast options available at Mercure Exeter Southgate Hotel?
Breakfast is available for an additional charge of 16 GBP.
What activities are available at the on-site spa at Mercure Exeter Southgate Hotel?
The spa offers fitness classes, hot tub access, and sun loungers in a relaxation area.
How far is Mercure Exeter Southgate Hotel from the nearest train station?
The hotel is approximately a 10-minute walk from Exeter Central Rail Station.
What is the policy regarding smoking at Mercure Exeter Southgate Hotel?
Mercure Exeter Southgate Hotel is a non-smoking property.
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Mercure Exeter Southgate Hotel
7.8
400 m from center
49 US$
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